The event was aimed to celebrate the continued growth and success that Vivo Energy has experienced since the Covid-19 pandemic, while highlighting new opportunities for suppliers to expand their businesses through the company’s ongoing transformation.

The conference focused on Vivo Energy Uganda’s initiatives, including network expansion, standardisation of shop look and feel, prioritisation of customer experience, and enhanced use of big data for informed decision-making.

These changes have translated into significant growth in value for Shell Select suppliers, further strengthening the company’s position as a leading player in Uganda’s energy and convenience retail market.

Alinafe Mkavea, Chief Commercial Officer at Vivo Energy emphasised the positive impact of network expansion on the business.

“The expansion of our network presents incredible opportunities for all of us. New sites mean increased business opportunities, greater incomes, and a more extensive market reach. We are committed to ensuring that every new site is a thriving hub for both our fuel and non-fuel retail businesses. The company’s focus on automation to improve stock management, streamline transactions, and enhance service delivery was also highlighted as a key strategy for ensuring operational efficiency and a superior customer experience,”Mkavea said.

She noted that in addition to network expansion, Vivo Energy Uganda is dedicated to upgrading existing stores and converting dealer-owned shops into fully branded Shell Select stores.

“This will ensure consistency in quality and experience across all locations. Furthermore, compliance and merchandising are areas of ongoing development. Vivo Energy plans to expand its Convenience Retail Coaches programme to maintain the highest standards of compliance and visual merchandising, ultimately boosting sales and improving customer satisfaction” she added.

Joanita Menya Mukasa, Managing Director at Vivo Energy Uganda applauded the  company’s suppliers.

“Your dedication and partnership have been instrumental in the continued success of Shell Select. Vivo Energy’s year-on-year growth has remained consistent compared to the previous year, a remarkable achievement that reflects the strong collaboration between Vivo Energy and its suppliers.”

“We take pride in our consistent performance and resilience.At Vivo Energy, our vision is clear – to be Africa’s leading and most respected energy business. But this vision extends beyond fuel. It encompasses the growth of our convenience retail business, making our Shell Select stores the go-to choice for convenience shopping.”

During the conference, Vivo Energy Uganda highlighted key strategic priorities for future growth which include expanding its network footprint, diversifying its retail offerings and standardising the retail experience across all Shell service stations.

According to officials, Vivo Energy Uganda is committed to driving innovation, expanding opportunities, and supporting suppliers in growing their revenues across the Shell Select/Shop network.

GD Experts Ltd was honored for its groundbreaking work in advancing MTN’s technological capabilities, leading to significant improvements in operational efficiency and service delivery. “We are thrilled to recognize GD Experts Ltd for their remarkable ingenuity and expertise,” said Michael Sekadde, MTN Uganda’s Human Resources General Manager. “Their dedication to innovation and excellence has solidified their position as a valuable partner in our mission to deliver world-class services.”

Ericsson was also praised for its commitment to excellence and innovation, which has been instrumental in helping MTN Uganda achieve its strategic objectives. “Ericsson has consistently demonstrated a forward-thinking approach, pushing the boundaries of what’s possible,” said Nicholas Beijuka, MTN Uganda’s General Manager Capital Projects. “Their deep understanding of our needs has enhanced our network infrastructure, ensuring reliable, high-quality connectivity in a competitive industry.”

The recognition of these outstanding suppliers was a highlight of the forum, which focused on “Building Tomorrow’s Supply Chain Today.” The event emphasized the importance of innovation, collaboration, and adaptability in creating resilient, future-ready supply chains. It also highlighted the need to harness emerging technologies and financial solutions to enhance operational efficiency and sustainability in the supply chain ecosystem.